Privacy Policy

Privacy Policy

Last Updated: 28^th of December 2023

Timeless Forever Singapore https://timelessforever.sg (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the choices you have regarding your data.

1. Information We Collect

1.1 Personal Information

When you use our website, we may collect personal information that you provide directly, such as:

Contact information (e.g., name, email address, phone number)

Payment information (if applicable)

Shipping address (if applicable)

User account details (if applicable)

1.2 Usage Information

We may automatically collect information about your use of our website, including:

Log data (e.g., IP address, browser type, operating system)

Usage patterns and preferences

Website analytics data

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Order Processing

If you make a purchase through our website, we use your information to process and fulfill your order, including payment processing, shipping, and communication regarding your purchase.

2.2 Communication

We may use your contact information to send you transactional emails, updates, and marketing communications related to our products and services. You can opt-out of marketing communications at any time.

2.3 User Accounts

If you create a user account on our website, we use your information to manage and secure your account, as well as to personalize your user experience.

2.4 Analytics and Improvements

We use analytics tools to understand how users interact with our website, enabling us to improve our services, content, and user experience.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or when required by law.

3.1 Third-Party Plugins and Services

Our website uses third-party tools, including but not limited to eCommerce, Atome Payment Gateway, HitPay Payment Gateway, eCommerce Stripe Gateway, EasyParcel, Elementor Pro, WC Email Marketing (Pro), and others. These plugins may collect and process your data as outlined in their respective privacy policies.

4. Security Measures

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online platform can guarantee 100% security.

5. Your Choices

5.1 Opt-Out

You can opt-out of receiving marketing communications by following the unsubscribe instructions included in each email. If you have a user account, you may manage your communication preferences within your account settings.

5.2 Access and Correction

You have the right to access and correct your personal information. If you have a user account, you can review and update your information within your account settings.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].

Thank you for trusting Timeless Forevera with your information.